Return Policy

We think you will LOVE your new Pure Tatts but, if you change your mind about a purchase, you can send back any unopened item for a refund. Customers may return any unopened product to Pure Tatts within 30 days of the order shipment date. Upon receipt of the unopened merchandise, a refund will be issued via the original form of payment within 7-10 business days. Restrictions apply for returns made outside the U.S.


  •  Returns are only offered for product purchased through the Pure Tatts online Store at
  •  For unopened products, the refund amount is the purchase price of the product less any shipping charges
  •  Opened or used products are only eligible for return if the product is defective
  •  Original shipping costs will be refunded only for defective items or items mis-shipped by Pure Tatts
  •  For returns of purchases made outside of the U.S. please contact customer support first for restrictions and return instructions

If you have further questions about our policy, contact

Personal Return Shipping Method:
Please send returns to the address below. Return shipment must include original invoice or order number and state the reason for the return. We recommend that you use trackable and insured shipping method to ensure safe delivery. If your return package is lost, we are not responsible for the reimbursement or compensation for the lost merchandise.

Pure Tatts

Attn: Returns Department
392 Sweetbrier Road 

Memphis, TN 38120

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